New Patients at Healing Centres Limited
We understand that visiting a new clinic can feel a little daunting, especially when you’re not quite sure what to expect. At Healing Centres Limited, we want you to feel comfortable from the moment you arrive. Our friendly team is here to answer your questions, explain each step, and make your first visit as straightforward as possible.
Booking Your First Appointment
Finding time for an appointment isn’t always easy when you’re juggling work, family, and everything else. That’s why we offer extended opening hours:
- Monday to Friday: 8am-7pm
- Saturday: 8am-1pm
We recommend calling ahead to book. If you need a same-day appointment, we’ll do our best to accommodate you when availability allows, particularly if you have an urgent concern.
Our reception team will be happy to help you find a suitable time and answer any questions before your visit.
What to Expect at Your First Visit
Your first appointment takes approximately 30 minutes. It’s a chance for us to learn more about you, discuss your health history, and understand what’s brought you to the clinic.
Dr James Faulkner, D.C., will carry out an individualised examination, which may include digital X-rays or posture scans where clinically indicated. We’ll explain what’s involved and give you plenty of opportunities to ask questions.
We also want the clinic to feel like somewhere you can relax. From the welcoming atmosphere to the music and aromatherapy, we’ve put thought into making your visit a pleasant experience.
Discussing Your Findings and Next Steps
After your initial examination, we’ll arrange a separate appointment, usually lasting around 30 minutes, to go through the findings together.
Your chiropractor will explain what they’ve found, discuss whether chiropractic care may be suitable, and outline any recommended treatment options. You’ll also have the opportunity to ask about costs, how long care might take, and what to expect moving forward.
We’ll make sure you have the information you need to decide what feels right for you.
If you decide to proceed, your chiropractor will explain the next steps, which may include an adjustment, additional therapies, and recommendations for home care.
And if we don’t believe we can help, we’ll discuss whether a referral to another healthcare professional may be more suitable.
Your Care, Your Choice
Everyone comes to us with different goals. Some people simply want help managing their discomfort, while others are interested in a longer-term approach to their spinal health.
At Healing Centres Limited, we offer five phases of care: relief, correction, strengthening, supportive/maintenance, and wellness. These reflect different stages and goals, but there’s no expectation that everyone will follow the same path.
Dr Faulkner will explain what may be suitable for your circumstances, and you’ll have the opportunity to discuss your options before deciding how you’d like to proceed. The choice is always yours.
Finding Us and Parking
If you’re driving to our clinic in Romford, please allow a little extra time to find a parking space.
Permit parking applies Monday to Friday, 8:30am-5:30pm. Several fee-paying spaces are available directly outside the clinic and on neighbouring streets, with an initial 60 minutes free when you pay through the parking app.
When you arrive, please let reception know where you’ve parked so our team can guide you appropriately.
Ready to Book Your First Appointment?
Have a question before coming in? Just give us a call. Whether you’re wondering about parking, appointment times, or what happens during your first visit, we’re happy to help.
Contact Healing Centres Limited today to book your first appointment. We look forward to meeting you and helping you take the next step.
